Chatbot Advantages

AI-powered conversational interfaces

Chatbots can combine the steps of complex processes to streamline and automate common and repetitive tasks through a few simple voice or text requests, reducing execution time and improving business efficiencies.

Broader Customer Engagement

When a chatbot sends a new notification, 50-75% of its subscribers click through and open the link within 10 minutes.

360 Marketing

Chatbots can be deployed into the channels that your customers and prospects are already engaged, like Facebook Messenger, so you can reach them in familiar environments to respond to their requests faster and meet their expectations.

Chatbot Features


Build once, Access the chatbot from any device (mobile, tablet, laptop and desktop)

Embeded Service

The chatbots are accessible via messaging apps, such as Viber, Messenger, Skype and Slack. Chatbots are independent from bloatware!

Mixed Conversation

The administrator can intervene in the chatbot flow in real-time by typing messages manually, offering personalised customer service


Our chatbots are ready to served from one to a million users due to their serverless nature

Push Notifications

Use your social media channel as a profile registrar of your customers in order to create lists and push customised notifications

Analytics Dashboard

Monitor in real-time the bot usage via INFOLYSiS back-end analytics dashboard. Extract the data for further analysis by other data platforms.


You can use our chat bots on Viber, Facebook Messenger, Slack and Skype. Customers can get their info right within the app


Our Benefits

INFOLYSiS has the AI, NLU and deep learning technology expertise, as well as the bot building experience, to develop and deploy a conversational interface for your business

INFOLYSiS analyses your current business challenges and designs your custom-made chatbot app to improve customer engangement.
Choose the messaging channel you wish (e.g. Viber, Messenger, etc.) and INFOLYSiS develops your tailor-made chatbot from a simple informative bot to an intelligent CRM.
INFOLYSiS utilizes the latest cutting-end serverless platforms to host your chatbot app, providing a state-of-the-art back-end analytics dashboard.

Tailor made chatbots

Bot-powered ecommerce requires a lot of customization. INFOLYSiS is leading the market of tailor made chatbots applications. INFOLYSiS has become a Viber for Business trusted partner in Greece for tailor made chatbots.

  • Bot's purpose: Informational bot or Utility bot?
  • The messaging app that the bot will live on: Viber, Messenger, Skype or Slack
  • The API to build the tailor made bot: NodeJS, Python or REST?
  • Bot's flow and conversational behavior to match with brand's philosophy
  • Auxiliary keyboards to refine the user navigation and experience
  • Selection of hosting provider (e.g. AWS, HEROKU etc.)
  • Integration with customers CRM/ERP system

Learn more about INFOLYSiS

Company Profile

INFOLYSiS is a highly innovative SME, which realises innovative technologies and exploits cutting-edge research to deliver state-of-the-art services and products.

Read More

Frequently Asked Questions

Everything you need to know before you get started with Chatbots.

Situational awareness is a key feature in Bots. It should respond to user’s minimum amount of input by leveraging stored information and responding to the user’s needs with minimal friction.
Bots should be able to automate the daily life tasks for us such as reserving a hotel, ordering grocery, etc. It should save our time and reduce human efforts and pain.
Chatbots are for businesses looking to expand their communication channels, marketing teams who want to send targeted messages and sales teams who are running commerce and order placement transactions over Viber.
Beyond the initial cost of designing and developing the Bot, a monthly hosting fee is needed in order your chatbot app to be hosted with the required resources that meet your market demand.


Your text message sent successfully!

Sorry! Message not sent. Something went wrong!!

Our Location

37 Simmahidon Str., Athens, Greece

Call Us On

(+30) 210 300 4250

Send Your Message

Our Working Hours

Mon-Fri 9.00AM to 5.00PM