INFOLYSiS - A Viber Trusted Partner for Chatbot Apps

Boost your customer service experience
with a Chatbot App

More and more businesses are choosing AI chatbots as part of their customer service team. Chatbots can answer customers’ inquiries cheaply, quickly, and consistently.

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Messaging Apps and AI
Drive Sales With Chatbots

If your brand isn't using messaging with customers, now is the time to start. The leading messaging apps (Messenger, WhatsApp, WeChat and Viber) have more monthly active users than the top social networks (Facebook, Twitter, Instagram and Google+).

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Chatbot Advantages

AI-powered conversational interfaces

Chatbots can combine the steps of complex processes to streamline and automate common and repetitive tasks through a few simple voice or text requests, reducing execution time and improving business efficiencies.

Broader Customer Engagement

When a chatbot sends a new notification, 50-75% of its subscribers click through and open the link within 10 minutes.

360 Marketing

Chatbots can be deployed into the channels that your customers and prospects are already engaged, like Facebook Messenger, so you can reach them in familiar environments to respond to their requests faster and meet their expectations.

Chatbot Features

Interoperability

Build once, Access the chatbot from any device (mobile, tablet, laptop and desktop)

Embeded Service

The chatbots are accessible via messaging apps, such as Viber, Messenger, Skype and Slack. Chatbots are independent from bloatware!

Mixed Conversation

The administrator can intervene in the chatbot flow in real-time by typing messages manually, offering personalised customer service

Scalability

Our chatbots are ready to served from one to a million users due to their serverless nature

Push Notifications

Use your social media channel as a profile registrar of your customers in order to create lists and push customised notifications

Analytics Dashboard

Monitor in real-time the bot usage via INFOLYSiS back-end analytics dashboard. Extract the data for further analysis by other data platforms.

Our Benefits

INFOLYSiS has the AI, NLU and deep learning technology expertise, as well as the bot building experience, to develop and deploy a conversational interface for your business

Design

INFOLYSiS analyses your current business challenges and designs your custom-made chatbot app to improve customer engangement.

Develop

Choose the messaging channel you wish (e.g. Viber, Messenger, etc.) and INFOLYSiS develops your tailor-made chatbot from a simple informative bot to an intelligent CRM.

Deploy

INFOLYSiS utilizes the latest cutting-end serverless platforms to host your chatbot app, providing a state-of-the-art back-end analytics dashboard.

Tailor made chatbots

Bot-powered ecommerce requires a lot of customization. INFOLYSiS is leading the market of tailor made chatbots applications. INFOLYSiS has become a Viber for Business trusted partner in Greece for tailor made chatbots.

Bot's purpose: Informational bot or Utility bot?
The messaging app that the bot will live on: Viber, Messenger, Skype or Slack
The API to build the tailor made bot: NodeJS, Python or REST?
Bot's flow and conversational behavior to match with brand's philosophy
Auxiliary keyboards to refine the user navigation and experience
Selection of hosting provider (e.g. AWS, HEROKU etc.)
Integration with customers CRM/ERP system

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Company Profile

INFOLYSiS is a highly innovative SME, which realises innovative technologies and exploits cutting-edge research to deliver state-of-the-art services and products.