INFOLYSiS Survey Service deploys chatbot cutting-edge technology, gathering feedback 24/7 from a global audience, with the most cost-efficient way.
Whether you are a marketing person and you need buyers to evaluate your new product or service, or a travel agent who wants to categorize the customers matching different travel destinations, or a gym trainer, who needs to send different training videos in accordance with the traine's fitness level, and for hundreds other cases, INFOLYSiS Survey Service is the solution.
Be more conversational is the key.
Our interactive service, helps you to collect effortlessly data and insights in a more intuitive and user-friendly way, than online surveys and boring questionnaires.
The aim is to turn this valuable feed to actionable insights and boost up your Sales!
Customer Profiling, Product Evaluation, Customer Satisfaction , are some of the survey types that INFOLYSiS Survey Service supports.
We have the experience to help you throughout the process, so you can count on us.
In order to answer the respondent clicks on buttons, emojis and/or writes free text.
The survey can consist of close and open-ended questions.
The future is now! Use chatbot technology to modernize your business communication.
Gain deeper knowledge of your target group, realize your strengths and weaknesses, take wiser business decisions.
Receive consumers insights and build customer profiles for more targeted communication.
The subscriber interacts with the bot and take the survey following a guided conversational path.
Using Viber chatbot interface simplifies the customer initiation process. No need to download a new App.
The service is available 24/7 and the feedback is received and analyzed immediately.
Subscriber initiates the service and stops it whenever he/she wants.
Thanks to Viber, your survey can be easily taken on Mobiles, Tablets and PCs.
No country limitations! Thanks to digital era, your survey can travel everywhere.
Phone number or other personal data are not requested.
Your survey platform can be ready in no time!
Secure communication with VIBER platform. All chats and interactions are fully encrypted.
Yes/No, Rating scale, Likert Scale, Multiple Choice Demographics, Open-ended etc.
INFOLYSiS back-end analytics dashboard collects consumers insights and provides deeper understanding of the target audience using charts for better visualization.
The user can easily initiate the service via a QRcode, using mobile camera or a QRcode scanner App. The QRcode can be colored and have your logo on it. Initiation can be achieved also by sending a URL link.
Viber's Interface ensures a user-friendly experience for the subscriber. At the back-end, INFOLYSiS survey Platform allows to easily analyze the data.
For long-term subscriptions you can use a channel with your brand's or business' name.
INFOLYSiS chatbot technology is applicable to all Operating Systems (iOS, Android, Windows)
INFOLYSiS Chatbot technology is compatible with all devices (Mobile, Tablet, PC, Laptop).
INFOLYSiS chatbot technology is ready to serve from 1 to million users due to its serverless nature.
Upon custom-development CRM/ERP System Integration is feasible
It is a smart interactive application, which uses VIBER platform, and is designed to simulate human conversation, where the user follows a guided conversational path using text, buttons and emojis.
A new communication channel which helps you to reach your audience via messaging platforms like VIBER, by using interactive chatbot technology.
A modern way to efficiently reach your target audience and promote products or services, using chatbot technology.
Once you have set the survey goals, it is the easiest procedure you have ever involved in!
In Greece, Viber is one of the leading messaging Apps. Respondents, in their majority are already engaged and feel comfortable with it. Also, Viber is one of the safest platforms, the conversations are encrypted, and it hides the user's sensitive personal data like phone No and name.
Easy! There are many ways to promote your survey:
Scan the QR code with your mobile phone or click on it!